Validate the list
The action, timing and information needed are agreed with you before GTS begins.
GTS handles it for you
Some customers already know the business and have never heard from it again.
GTS helps contact people with a valid prior relationship, records replies and stays within the limits you approved.
GTS workstream
exampleINQuote sentWaitingopen
GTSFollow-up scheduledToday · 10:30done
↳Client repliedAsked for an optiondone
YOUYou need to decideApprove the changedecide
What you receive1 decision · 7 resolved
01Approved contact lists
02Careful, limited sequences
03Replies and opt-outs respected
What this feels like in a normal day
Winning a customer and never contacting them again wastes a relationship that already took time to build.
They may need the service again, want to leave a review or have simply forgotten. Contact must be relevant, respect the prior relationship and stop when appropriate.
Past customers never receive a useful invitationReview requests are postponedLists and messages are rebuilt one by onePoor contact because boundaries are unclear
60%Evidence that helps explain the problem
of surveyed consumers took six or more actions before choosing an unfamiliar brand or product.
The Google/Ipsos study covered 15 markets. It shows that decisions often need several steps; it does not say every contact creates a sale.
Source ↗What happens step by step
Three simple steps so you do not need to remember everything.
Send the approved sequence
The action, timing and information needed are agreed with you before GTS begins.
Respect replies and boundaries
The action, timing and information needed are agreed with you before GTS begins.
What you still decide
You keep prices, promises and sensitive customer decisions.
GTS handles the agreed routine but does not change commercial terms or make delicate promises on its own.
Price and commercial decisionsSensitive customer situationsChanges to the agreed process
Price and conditions
Fixed price by list and stage
Only legitimate, approved relationships.