Plain-language guide

Why a calendar is not enough

A calendar shows times. It does not always remind, confirm or record what happens before and after.

The key idea

The calendar is the foundation. To avoid forgotten appointments, someone also needs to confirm, remind and record changes.

Three practical points

  • A calendar can store a date and time, but it does not confirm by itself.
  • It also may not make changes, cancellations or rescheduling requests clear.
  • What helps is giving every appointment a next step and making it clear who takes care of it.
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