Understand
Recognise what keeps happening and estimate the time or money involved.
Start with the problem that costs you most
You do not need to change everything at once. First solve one repeated loss of time or money.
The idea is to start with something useful, prove it works and add more only when worthwhile.
Organise
Bring the information together, decide what should happen next and make it clear who takes care of it.
Let GTS handle it
Let GTS carry out the repeated tasks and contact you when a decision is needed.
Add more
Add other problems or channels only after the first one is working well.